What is the Gray Way Baby's commitment to customer service?

The Gray Way Baby is committed to quality customer experience. We are constantly reviewing your feedback to improve and enhance your shopping experience. You can tell us what you think by sending us an email at feedback@thegraywaybaby.com. 

Are online transactions secure?

The Gray Way Baby assures that all transactions conducted online are completely secure. Our website uses secure socket layer (SSL) certification. We use strong security measures to prevent the loss, misuse and alteration of your information once it is in our records.

What are my payment options?

The Gray Way Baby accepts Visa, Mastercard, American Express and Discover credit card payments. For your convenience, we also accept payment via PayPal, cashiers checks and money orders. All orders paid by check or money order shall be processed and shipped once payment has been received.

What is the currency for all prices?

All prices listed on our website are quoted in US Dollars.

What is the Gray Way Baby pricing and discount policy?

The Gray Way Baby prices are extremely competitive with those of other retailers in the industry. Each month or so, we also send out discount coupons and promotional offers to members on our mailing list. We also offer complimentary shipping within the United States for all orders over $75.

Do you ship internationally?

Unfortunately we do not ship internationally at this time.

Does the Gray Way Baby offer a service to gift wrap items?

Unfortunately we do not offer a gift wrapping service at the present time.

How do I provide general feedback?

We would love to hear from you! In fact, we are known to give out discount coupons to those who provide us with information on their experiences with our products. Email us at feedback@thegraywaybaby.com